Customer Service Officer (CSO) Jobs Vacancy 2025. This recruitment drive is a golden chance for candidates with a 10th pass or 12th pass qualification to work in a reputed financial institution.
NABFINS (NABARD Financial Services Limited) is a subsidiary of NABARD (National Bank for Agriculture and Rural Development). The company mainly works to support rural finance and micro-credit services across India. Getting selected as a Customer Service Officer in NABFINS means working closely with rural communities, promoting financial inclusion, and building a stable career.
This article will give you complete details about NABFINS Customer Service Officer Recruitment 2025 such as eligibility, age limit, salary, application process, selection procedure, and important dates.
NABFINS CSO Recruitment 2025 – Overview
Here is a quick overview of the recruitment:
| Particulars | Details |
|---|---|
| Organization Name | NABFINS Limited (A subsidiary of NABARD) |
| Post Name | Customer Service Officer (CSO) |
| Job Location | Various branches across India |
| Qualification Required | 10th Pass / 12th Pass |
| Age Limit | 18 – 35 years |
| Application Mode | Online |
| Salary | ₹20,000 – ₹30,000 per month (Approx.) |
| Selection Process | Written Test + Interview |
| Official Website | www.nabfins.org |
NABFINS Customer Service Officer Vacancy 2025 – Post Details
The NABFINS recruitment 2025 is mainly for the post of Customer Service Officer (CSO). The role involves working in the field, interacting with customers, handling financial services, and ensuring smooth operations at the branch level.
Expected vacancies:
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Customer Service Officer (Field Staff) – Multiple Posts
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Customer Service Executive (if applicable in certain branches)
The exact number of vacancies will be updated on the official NABFINS careers portal.
Eligibility Criteria for NABFINS CSO Recruitment 2025
Before applying, candidates must check the eligibility requirements.
1. Educational Qualification
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Minimum Qualification: 10th Pass from a recognized board.
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Preferred Qualification: 12th Pass / Graduate candidates will have added advantage.
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Candidates with knowledge of local language and basic computer skills will be preferred.
2. Age Limit
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Minimum Age: 18 years
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Maximum Age: 35 years
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Age relaxation will be applicable for SC/ST/OBC/PwD candidates as per government norms.
3. Experience (Optional)
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Freshers can apply.
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Candidates with experience in microfinance / banking / rural lending will be given preference.
Job Role & Responsibilities of Customer Service Officer
The selected candidates will be assigned as Customer Service Officers. Their responsibilities include:
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Assisting rural customers in availing financial services.
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Collecting repayments and maintaining financial records.
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Guiding customers about loan procedures and repayment schedules.
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Promoting financial literacy in rural areas.
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Coordinating with branch offices and field staff.
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Building trust and maintaining good customer relations.
This role is best suited for candidates who are willing to work in rural and semi-urban areas.
NABFINS CSO Salary 2025
Selected candidates will get a decent salary along with allowances.
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Basic Salary: ₹20,000 – ₹25,000 per month (for freshers).
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Experienced Candidates: Up to ₹30,000 per month.
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Additional Benefits: PF, ESI, Performance Incentives, Travel Allowances.
👉 Salary may vary depending on the posting location and candidate’s qualification.
How to Apply for NABFINS Customer Service Officer Jobs 2025?
The application process will be online. Candidates must apply through the official NABFINS career portal.
Steps to Apply Online:
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Visit the official NABFINS website: www.nabfins.org.
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Go to the Career Section.
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Find the Customer Service Officer Recruitment 2025 notification.
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Click on Apply Online and register with your details.
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Fill in your personal, educational, and professional details carefully.
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Upload the required documents (photo, signature, certificates).
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Submit the form and take a printout for future reference.
Documents Required for Application
Candidates should keep the following documents ready:
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10th / 12th Marksheet & Certificate
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Aadhaar Card / Voter ID / PAN Card
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Caste Certificate (if applicable)
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Passport-size Photograph
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Resume / CV
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Experience Certificate (if any)
Selection Process for NABFINS CSO Recruitment 2025
The selection process will be conducted in the following stages:
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Written Test / Aptitude Test – To test basic knowledge, aptitude, and reasoning skills.
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Personal Interview – To assess communication, confidence, and job suitability.
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Document Verification – Final step before appointment.
👉 Candidates must perform well in both written and interview rounds to secure the job.
NABFINS Customer Service Officer Jobs Vacancy 2025 Important Dates:
- Application Last Date for Apply Online: 30-08-2025
| Official Jobs Notice | PDF HERE |
| Online Application | APPLY HERE |
| Official Website | https://nabfins.org/ |
